Return and Refund Policy

At DoLoBrush, your satisfaction is our priority. If a product does not meet your expectations, you have 14 days from the date of delivery to exercise your right of withdrawal.

1. Return conditions

Products must be new, unused, unopened, and in their original packaging.

Return shipping costs are the responsibility of the customer, except in the case of a defective product or an error on our part.

 


 

2. Return procedure

To request a return:

  • Contact our customer service at contact.clients24@gmail.com

  • Provide your order number

  • Describe the reason for the return

After receiving and inspecting the product, we will issue a full refund within 7 working days using the same payment method used for the purchase.

 


 

To request a return, please contact us at:
contact.clients24@gmail.com